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Christmas Return Policy

CHRISTMAS PROMOTION RETURNS POLICY

Any order that is purchased on or after November 24, 2017 thru December 15, 2017 will be eligible for return through January 15, 2018.

You may return most new, unopened items before January 15, 2018; items are subject to a 5% restocking fee. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

BUY ONE GET ONE FREE

Return Policy for Buy One, Get One Free Promotion: If you return any purchased item on this promotion you must return the free item. Meaning, if you buy an item that comes with a free item you must return both the purchased item and free item. You will not receive a refund if you just return the purchased item.

2 FOR $104.98

Return Policy for 2 For $104.98 Promotion: If you return an item on this promotion you must return all items. This means if you purchase two items for $104.98 you must return both items to get a refund. You will not receive a refund if you just return one of the items.

2 FOR $110.00

Return Policy for 2 For $110.00 Promotion: If you return an item on this promotion you must return all items. This means if you purchase two items for $110.00 you must return both items to get a refund. You will not receive a refund if you just return one of the items.

2 FOR $60.00

Return Policy for 2 For $60.00 Promotion: If you return an item on this promotion you must return all items. This means if you purchase two items for $60.00 you must return both items to get a refund. You will not receive a refund if you just return one of the items.

2 FOR $159.95

Return Policy for 2 For $159.95 Promotion: If you return an item on this promotion you must return all items. This means if you purchase two items for $159.95 you must return both items to get a refund. You will not receive a refund if you just return one of the items.

2 FOR $59.95

Return Policy for 2 For $59.95 Promotion: I If you return an item on this promotion you must return all items. This means if you purchase two items for $59.95 you must return both items to get a refund. You will not receive a refund if you just return one of the items.

2 FOR $199.95

Return Policy for 2 For $199.95 Promotion: If you return an item on this promotion you must return all items. This means if you purchase two items for $199.95 you must return both items to get a refund. You will not receive a refund if you just return one of the items.

YETI 18 OZ. AND 36 OZ. BOTTLES

Return Policy for Yeti 18 oz. and 36 oz. Bottles with Free Chug Cap: If you are returning an 18 oz. or 36 oz. bottle and received a free chug cap you must return the bottle and the free chug cap. Items must be returned unused with original packaging intact. You will not receive a refund if you just return the bottle without the free chug cap.

 


RETURNS POLICY

Any order that is purchased on or after November 24, 2017 thru December 15, 2017 will be eligible for return through January 15, 2018. 

You may return most new, unopened items before January 15, 2018; items are subject to a 5% restocking fee. We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). 

You should expect to receive your refund within 14 business days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3 to 7 business days), the time it takes us to process your return once we receive it (2 to 3 business days), and the time it takes your bank to process our refund request (2 to 5 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Return Shipping to:

House of Blades
6451 NW Loop 820 
Fort Worth, TX 76135 

Local: (817) 237-7721 
Toll Free: (888)8-BLADES

 


EXCHANGE POLICY

The House of Blades does except exchanges within 30 days of purchase. The product must be unused with all of the original manufacturer's packaging. A 15% Restocking fee may apply.  For more information, please contact us.

Free Shipping for purchases $50 or more

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